VI. Contact Information
1. Technical Support Information
If you encounter any technical issues or need assistance while using Xense Gripper, please contact our technical support team through the following methods:
Service Hours: Monday to Friday, 9:00 - 18:00.
Email: contactus@xenserobotics.com.
Online Support: Visit our customer support page to access options for online chat or submit a support request.
User Documentation: Refer to our user manual for detailed troubleshooting guides and usage tips.
2. Feedback Channel
We highly value user feedback, and your opinions will help us continuously improve Xense Gripper. You can provide feedback to us via email:
Please send your feedback to contactus@xenserobotics.com, and ensure to include “Feedback” in the email subject line for us to process it promptly. Thank you for your support and attention to Xense Robotics and Xense Gripper. We look forward to staying in touch with you!