VI. Contact Information
1. Technical Support Information
If you encounter any technical issues or need assistance while using Xense Studio, please contact our technical support team through the following methods:
Service Hours: Monday to Friday, 9:00 - 18:00.
Email: contactus@xenserobotics.com.
Online Support: Visit our customer service support page to access options for online chat or submitting a support request.
User Documentation: Please refer to our user manual for detailed troubleshooting guides and usage tips.
2. Feedback Channels
We highly value user feedback, and your opinions will help us continuously improve Xense Studio. You can provide feedback to us via email:
Please send your feedback to contactus@xenserobotics.com, and ensure that you include the word “Feedback” in the email subject line for us to process it promptly. Thank you for your support and attention to Qianjue Robotics and Xense Studio; we look forward to staying in touch with you!